General Examination Administered by Mitch Resnick Benjamin

The rapid diffusion of systems such as email and discussions boards, instant messaging, wikis, and social media, has facilitated collaboration among previously unprecedentedly large groups. For example, English Wikipedia integrates the work of hundreds of thousands of contributors each month and today represents the aggregate product of millions of individuals’ work (Ortega, 2009). Facebook now involves more than a billion users engaged in collaborative information gathering and distribution, sensemaking (Weick, 1995), and social interaction. Making sense of this phenomena is difficult enough. The challenges to supporting and reproducing the most successful of these examples are overwhelming.